Privacy Policy

At Egypt Bikya, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our marketplace.

1. Information We Collect

• Account Information: Name, email address, phone number, and password.
• Profile Information: Location (City/Area), profile pictures, and store details if you are a Vendor.
• Listing Data: Information about the items you buy or sell, including photos and descriptions.
• Communication: Chat messages sent between users on the platform for moderation and security purposes.

2. How We Use Your Information

We use the collected data to:

• Facilitate communication between buyers and sellers.
• Process your premium feature transactions.
• Detect, prevent, and mitigate fraudulent or illegal activities.
• Send you technical notices, updates, and administrative messages.

3. Publicly Shared Information

By the nature of a marketplace, certain information is visible to the public. When you post an ad, your display name, general location, and the item details are public. If you choose to display your phone number for faster sales, it will be visible to logged-in users.

4. Data Security

We implement strict security measures to protect your data, including password hashing and secure server infrastructure. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to access, update, or delete your personal information at any time via your Account Settings. You may also request the complete deletion of your account and associated data by contacting our support team.